Questions & Answers
Frequently Asked
Plain answers to common concerns. No hype, just clarity.
Is this replacing my staff?
No. This is relief infrastructure. It handles the low-leverage mechanical
tasks (scheduling, simple routing, routine info) so your humans can focus on high-value
connection and high-context care.
How does it align with the PEP Doctrine?
It follows the 'Augmentation Law': it increases range without narrowing
choice, and accelerates execution without replacing intent. We build scaffolding, not cages.
Where is my data stored?
All systems are Swiss-hosted in high-security data centers. We prioritize
data sovereignty and strictly comply with the Swiss Federal Act on Data Protection (FADP)
and the GDPR.
Can Voxalp simulate human emotion?
No, and it is designed not to. Deceptive empathy is a violation of our
doctrine. Voxalp is honest about being an interface; it responds calmly and clearly, but
never falsely.
What happens if a caller has an emergency?
Voxalp is designed to recognize indicators of urgency and intent. In
high-stakes scenarios, it is programmed to pause its automation and immediately escalate to
a human or provide emergency contact details as per your configuration.
Still have a question about how we operate?
Ask us directly